Frequently Asked Questions
No long-term traps for our Cloud users. We want you to stay because Likha ERP makes your business better, not because of a legal contract.
The 90-Day Launch: We require an initial 90-day term to ensure your Systems Expert has enough time to map your workflows, migrate your data, and fully train your team.
Cloud Flexibility: After your first 90 days, you are strictly month-to-month on our Cloud. You stay as long as you’re happy.
On-Premise Stability: If you choose to move the system to your own local servers, we transition to a 12-month Stability Agreement. Because a local deployment requires deep technical configuration of your hardware, this 1-year term ensures our experts are on-call to manage your security patches and system health during your first full year of local operations.
We start every partner on the Cloud to guarantee a flawless launch. Think of it as the "Success Phase" before we lock the system into your hardware.
⚡ Instant Start: Setting up on the Cloud is immediate. Your Systems Expert can start mapping your workflows and migrating your data on Day 1, without waiting for local hardware or IT delays.
🛠️ The Active Workshop: The Cloud is our "sandbox." It allows us to tweak forms, test dashboards, and perfect your logic in real-time until the system fits your business like a glove.
🛡️ Risk-Free Migration: We only move the system to your local servers once it is proven and stable. This ensures your On-Premise transition is seamless, secure, and 100% ready for your team.
Yes, for your daily operations. Your local system is deployed in Secure Production Mode. This is designed to make your ERP "unbreakable" for your staff.
✅ Full Operational Power: You have 100% control over your data. You can process orders, manage inventory, add unlimited users, and generate every report you need to run your business.
🔒 Protected Core Logic: We "freeze" the core database architecture and system workflows. This prevents accidental changes that could crash your system or corrupt your data, ensuring 24/7 uptime for your factory.
Growth is the goal, and Likha ERP is built to scale with you. We don't "tinker" with your live system; we use a professional Cloud Mirror process to ensure your upgrades are flawless.
🪞 The Cloud Mirror: Because your subscription stays active, we maintain a secure "mirror" of your system on our Cloud. This is your private laboratory.
👨💻 Hire a Pro: When you're ready for a new module or a complex workflow, you simply Hire a Likha Pro for a 1-Week or 1-Month Sprint. They build and test the new features in the Cloud Mirror—not your live system.
🚀 The Secure "Push": Once you’ve tested the new features in the Cloud and they are 100% perfect, we "push" the update to your local On-Premise server.
You do—100%. At Likha ERP, we believe your business data belongs to you, not your software provider.
🔐 Data Sovereignty: When you move to an On-Premise deployment, your entire database and all historical records live on your private hardware. You have total control over who accesses your information.
📜 Platform Licensing: While you own your data, the Likha ERP "Engine" remains a licensed service. Your active subscription ensures that your local system continues to receive security patches, core updates, and technical support from our experts.
📦 Portability: If you ever decide to leave the Likha ecosystem entirely, your data is stored in a standard SQL format. You can export your records at any time—no "data hostage" situations, ever.
Because your Likha ERP Subscription stays active, your support never stops. We divide our support into two clear categories so you always know what’s covered:
✅ Included (Platform Maintenance): Your subscription covers the "Core Engine." This includes critical security patches, bug fixes, and system updates to ensure your local server stays stable and compatible with modern web standards. If the engine has a hiccup, we fix it.
🛠️ On-Demand (Expert Growth): For anything that requires human labor—like building a new custom report, changing a workflow, or training a new batch of employees—you simply Hire a Likha Pro.